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5 Things Only DVC Member Services Can Help You With

Posted on May 30, 2025 by | profile photo Mark Webb | Leave a Comment

Member Perks

When you’re a Disney Vacation Club (DVC) member, there’s more to your membership than just resort stays. Real magic is often behind the scenes and inside the perks of your DVC Member Services. From booking your vacation to banking, point transfers, and more, Disney delivers VIP support. If you want to get the most out of every trip, it’s all about who you know at the club.

But some services require the personalized touch, a bit of know-how, and the DVC Member Services team. Whether you’re about to travel or resolve a snag, here are five details that are where only this team’s assistance can truly help with.


1. Buying One-Time-Use Points

Sometimes, you need a little extra push to snag the room or reservation you’re booking. Instead of missing out, members can purchase a small batch of one-time-use points each year through DVC Member Services.

  • You have to call to buy One-Time-Use Points.
  • You can purchase up to 24 points per Use Year (per membership).
  • The cost per point will be determined each year.
  • Points can be used for new reservations within the 11-month booking window or fewer.
  • Not all Home Resorts/room categories are available, so it’s wise to call and confirm.

Even members who use DVC Resale Listings are eligible for this benefit if their contract is eligible.


2. Combining Split Stays Into One Seamless Reservation

Booking short stays, or split room blocks by need, and putting it all into one single booking? You’ll want to request merging split stays and special reservations. If those reservations occur at:

  • The same resort
  • In the same room type
  • Within the same points category

DVC Member Services can help combine them into a single reservation. This is great if you don’t have back-to-back nights or are grabbing the benefit of late availability check-in. These bookings can be made through the website, but only one call with Member Services can merge them.


3. Transferring Points to Another Member

Planning to transfer points and/or reservations to another member? You must log that transfer or transfer points between memberships.

  • DVC will document and track your transfer request and point expiration.
  • Transfers are restricted to one transfer in and out per Use Year.
  • These transactions can’t be made via email or web call to DVC Member Services.

This insider process is what makes the club feel like family! See the Disney Vacation Club Point Calculator to plan your best use.


4. Changing the Primary Guest on a Reservation

For security and updates, only the lead guest may change their name or update guests. DVC Member Services is the only team that can help assign the person as listed as the primary guest.

  • You’ll complete a digital authorization or phone call for the switch.

Pro tip: Always review primary names at least one month before travel to avoid snags or issues with tickets, upgrades, or account verifications.


5. Combining Points Used for Multiple Contracts or Years

  • Unifying reservations across multiple member relationships
  • Handling points from both the DVC System and recent balances

In some cases, Member Services is your best, and sometimes only, resort to deal with complex questions or specific situations you can’t get through the web alone or online.


Conclusion

The real DVC Member Services magic is in the details, and it’s one reason why loyalty to this club is high. Only dedicated help can handle things like buying one-time-use points, merging stays, or handling advanced transfers and point adjustments. For the smoothest Disney vacations, a few minutes with DVC experts will always be worth it.

Pro Tip: The right DVC Member Service can transform your membership, especially during booking windows or when you want to make last-minute travel adjustments.

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Written by

Mark Webb

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