I was always hesitant to purchase a DVC resale, but after speaking to Mark and Lori, I’m so glad I did! They made the process so simple and stress free. They went out of their way to help with any concerns. They explained the fundamentals of owning DVC and helped me understand the pros and cons of the process. I would recommend them to anyone who’s interested in purchasing DVC. After working with them, I consider them more like friends than a sales team. Brian Tesoroni, New Jersey
My husband and I purchased our second resale contract through DVC Sales instead of using the resale broker we had used previously. We are so happy we did! Not only did we find a great contract but we received exceptional customer service. We initially received a phone call from them to discuss our interest in a particular contract and once we made an offer we received emails every step of the way. This was so different from our first experience where we had to email the broker several times following up about our contract and to handle a situation where the broker misplaced our paperwork. Going through DVC Sales was so easy and quick! We would definitely choose DVC Sales again and would recommend them to our family and friends. Jessica Kraus, Maryland
This was our first purchase of a DVC contract, and we couldn’t have been happier with the DVC Sales team. Taking the plunge via an internet-based business can be a little worrisome, but Lori quickly put us at ease as we chatted with her over instant messaging on a Friday evening (outside of normal business hours!). She thoroughly explained the process and set realistic expectations on timing for the transaction. When the title company was slower to close the transaction than expected, Lori quickly contacted the title company and the transaction closed the next day. She was responsive, informative, and we appreciate her willingness to answer questions and stay on top of our transaction. Thank you to the entire DVC Sales team and we look forward to working with them again in the future. David and Stephanie, Georgia
Lori and Mark were great to work with and the process was really smooth. They were ALWAYS available whenever I had a question….I put in my original offer on a Sunday night at 9pm and Mark was online with me helping me through the process. Both Mark and Lori are former Sales Guides for DVC and are extremely knowledgeable about DVC as well as Disney in general, which is a huge plus. I highly recommend using them for your DVC resale needs. Brian Wilkinson, Delaware
I came across Mark, Lori and DVCsales.com by chance. I am so happy that I did. To be honest several times during the process I wanted to give up on the contract I had chosen. My seller was a bit slow. Mark and Lori worked hard to get things done for me and encouraged me to hold on. From the start they had my trust and business, all my questions were answered thoroughly and honestly. I was given sage advice that I will hold onto. When I am ready to add on points I know who I will be calling, thank you so much for all your time and assistance Mark and Lori. Dana G. San Diego CA
It was a difficult decision, but my husband and I decided to sell our DVC contract after being members for more than 10 years. With one son in college and another son heading away in the fall, we felt this was the best decision for our family. Lori explained the whole process and kept us in the loop from start to finish. They found someone to buy our membership within a couple weeks- it was easier than we thought! Hopefully, we can come back to DVC Sales in a few years to purchase a resale! Dana Agar, Florida
My wife and I met Mark Webb three years ago while visiting the Disney Vacation Club models at Walt Disney World and immediately liked and trusted him to listen to our wishes and give us the solution that best met what we wanted from DVC. Unlike our previous visit to DVC, Mark thoroughly discussed the pros and cons of all DVC properties – not just the locations where DVC management wanted customers to purchase points. Mark made clear how the value of DVC points remained stable and often increased over time. He got us started with points at properties we truly enjoy visiting and kept in contact as we waited for and purchased more points to increase our remarkable stays with DVC. We look forward to continuing to work with Mark in his new business as our interest and excitement in DVC grows. Peter G. Colonel, USAF, Ret.
Talk about luck of the draw – Mark was the sales associate I met on my 2012 trip to Disney. I was a little interested in DVC and Mark told me all about it. He explained it perfectly, answered all my questions and gave me lots of options. I never felt pressured and trusted him right away. A few years after my initial purchase, I decided to buy some more points and talked directly with Mark. Again, he listened to me and provided some options. You see, I’m a caregiver and have been for almost 10 years now. DVC gives me the opportunity to get away and I absolutely love it! When Mark said he was going to go out on his own with resale, I was ecstatic! I knew I had someone to talk to about more points if I wanted them and if I ever did want to sell (or had to) in the future, I would have someone I could trust. I worked with the website, checked out what was available, talked to Mark and sure enough – I’m getting more points! This has been a “magical” experience and I hope one that will continue for years to come. Thanks for everything, Mark. I wish you nothing but success. Mary Ann T, Pennsylvania
Sue and I have known Mark for almost 25 years. We met him when we bought our first points at Old Key West.He has always been in contact with us for all these years. He has become not only our go to Guy for all things DVC, but has also become a good friend of ours. Mark has always gone out of his way to make sure our membership was nothing less than perfect.
Thank You Mark, Steve and Sue Roso, Wisconsin.
Back in 1996, my husband Tom and I heard about the Disney Vacation Club from a fellow teacher. He referred us to his sales person, Mark Webb.
Mark told us all about DVC on the phone, and we ended up buying 210 points at Old Key West, even though we had never seen the resort!
Since then, our Disney Vacations have never been the same! Now that our family is bigger, we’ve added more points, because we often take our kids and grandkids with us. We often stop in to say hello to Mark, and he has always taken the time to visit with us. We were a bit sad to hear he had left Disney, but feel sure he will be successful in whatever he does. Best of luck to you, Mark! Becky and Tom M., Illinois
We’ve been on Disneys’ wait list to purchase additional points at the Grand Floridian for months. Mark was able to help us purchase more points at the Grand for a lower price than Disney would sell them for. Bill and Suzanne Reynolds, New Jersey
In the world of buying and selling timeshares, there are an endless supply of scam websites and businesses. It is extremely encouraging to find one company out there that really does what it says it will do — and does it with integrity. Thank you, DVC Sales! Marty Dignard, Virginia
Listing and selling some of our Disney Vacation Club points through DVC Sales was easy and seamless. They were very helpful in setting a reasonable price and all the way through the process. I recommend them highly. Linda Hinson, North Carolina